When booking holidays, checking out the big players first is usually a good move due to the vast number of choices that they have on offer. Since 1985 Virgin Holidays is one of the big players in the industry, claiming the distinction of being the largest transatlantic tour operator. Virgin offers virtually everything from typical beach holidays and city breaks for the family to cruise holidays, ski holidays, and the company even have holidays packaged under the Rockstar Service[i]. Virgin can get you anywhere in the world, serving destinations in Europe, the Middle East, USA, Canada, Central America, India and the Far East, and Australasia.
Online Booking
If you are interested in booking a holiday with Virgin, you can start by browsing its website virginholidays.com. If you know where you want to go and when, just use the search form on the left portion of the home page. If no destination is in mind yet but you are aiming for a specific holiday type, just click over the “Holiday Types” tab also found on the homepage in the upper portion.
Special Offers
You can also find opportunities to travel for less by checking out Virgin’s special offers page. There are hundreds of special offers at any particular time, mostly on late deals although all inclusive and exotic holidays are also available. The late deals mostly have the biggest savings but flexibility is a must since their departure dates are often within two weeks. You can see how much you save as the current price is placed beside the previous price offer for each special offer holiday package.
Payment Methods
Paying for your holiday is quite flexible with various payment methods accepted. One option is to pay the standard deposit of £150, and then settle the full balance 10 weeks before departure. You can also pay in pay in chucks of £50 or £100 every month until you have covered the full balance of your holiday. Of course the option of paying in full right away or setting up a direct debit with your bank is also available.
Price Match Guarantee
Virgin Holidays show their confidence in having the best prices that they have a Price Match Guarantee wherein the company will match a lower price for an identical holiday if found offered by another tour operator within 14 days of booking. The competitor’s holiday package must be identical in the destination, room type and board basis on accommodation, departure date, duration of the holiday, airline and flights, and the number of people in the travel group. Car hire, size of car, and insurance should also be identical. The Price Match Guarantee is only for brochure packages and is not applicable to last minute deals and other special offers.
Customer Service
Online customer service is given via a virtual assistant found at the upper right section of the website. Clicking on the “Why A Virgin Holiday” tab at the homepage, then clicking on the “Excellent Online Customer Service” section will lead you to a step by step guide on booking online. Those who prefer to discuss and arrange their holidays face to face can go to the Virgin Holidays Store found at selected Debenhams[ii], House of Fraser[iii], and Tesco [iv]stores.
[i] Article in the Daily Mirror about the Rockstar Service
